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Contact Us

We are here and we are listening. Whether you need support with a booking, have a question about your account, or just want to say hello: reach out to us any time.

  • Customer Support

    For help with bookings, payments, account issues, or disputes:

    • Email

      support@trahde.ng

    • Response Time

      Within 24 hours for standard enquiries. Within 4 hours for urgent payment and safety issues.

    • In-App Support

      Open the Trahde app and tap Help in the menu for the fastest response.

  • Provider Support

    For help with your provider profile, verification, payouts, or bookings:

    • Email

      provider@trahde.ng

    • Response Time

      Within 24 hours. Urgent payout issues within 4 hours.

  • General Enquiries

    • Email

      info@trahde.ng

  • Business & Partnership Enquiries

    • Email

      business@trahde.ng

  • Our Office

    • Trahde Technologies Limited

      Lagos, Nigeria

Before You Contact Us

Many questions can be answered quickly through our Help Center and FAQ. Check there first: you may find an instant answer without waiting for a reply.
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